Acceptance of Terms
By accessing and using the website at wvwaterdamagepros.pages.dev, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any portion of these terms, please discontinue use of our website and services immediately. Your continued use of our website or request for our services constitutes your acceptance of these terms as they may be modified from time to time.
These Terms of Service apply to all visitors, users, and others who access or use our website or engage our water damage restoration services throughout West Virginia. We reserve the right to refuse service to anyone for any reason at any time, particularly in cases where safety concerns, property access limitations, or other legitimate operational constraints exist.
Services Provided
West Virginia Water Damage Pros provides residential and commercial water damage restoration services, including but not limited to water extraction, structural drying, dehumidification, mold remediation, sewage cleanup, and related emergency response services. All services are performed in accordance with industry standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC) where applicable.
We make reasonable efforts to respond to emergency service requests promptly; however, response times may vary based on weather conditions, road conditions, geographic location within West Virginia, current demand, and other factors beyond our control. We do not guarantee specific arrival times and shall not be held liable for delays caused by circumstances outside our reasonable influence. Service availability may be limited in certain remote or inaccessible areas of the state.
The scope of work for any project will be defined in a separate service agreement or estimate provided to the property owner or authorized representative prior to commencement of work. We reserve the right to modify service recommendations based on conditions discovered during the assessment or restoration process, with customer notification when practicable.
Phone Calls and Estimates
Calls to our listed phone number may be recorded for quality assurance, training, and documentation purposes. By contacting us via telephone, you consent to such recording. We may also use caller ID information and contact details provided during calls to follow up regarding services requested or to provide additional information about our restoration capabilities.
Initial estimates provided via phone or based on preliminary descriptions are approximate and non-binding. Accurate pricing requires an on-site assessment of the affected property. We reserve the right to adjust estimates upon physical inspection. Estimates do not constitute a guarantee of final costs, as unforeseen conditions, hidden damage, or changes in project scope may affect the total price. All estimates are valid for thirty (30) days from the date of issuance unless otherwise stated in writing.
Independent Contractors
West Virginia Water Damage Pros may engage independent contractors, subcontractors, or specialized third-party service providers to perform certain aspects of restoration work, including but not limited to electrical repairs, plumbing services, HVAC work, or specialized equipment operation. While we exercise reasonable care in selecting qualified providers, we are not liable for the actions, omissions, or negligence of independent contractors except to the extent required by applicable law.
All contractors performing work on our behalf are required to maintain appropriate licensing and insurance as mandated by West Virginia law. Customers may request verification of contractor credentials upon reasonable notice. Any disputes arising directly from work performed by independent contractors should in the first instance be directed to the contractor in question.
Intellectual Property
All content on this website, including text, graphics, logos, images, service descriptions, and the overall design and layout, is the property of West Virginia Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, transmit, reuse, repost, or use any content for commercial purposes without our express written permission.
Unauthorized use of any materials from this website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes related to learning about our services or requesting restoration assistance.
Limitation of Liability
To the fullest extent permitted by law, West Virginia Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our website or services, or any conduct or content of any third party on or related to our services.
Our total liability for any claim arising from or related to our services, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the specific services giving rise to the claim. This limitation applies regardless of whether the damages are based on warranty, contract, tort, statute, or any other legal theory, and regardless of whether we have been informed of the possibility of such damages.
Disclaimers
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. No advice or information obtained from us shall create any warranty not expressly stated in these terms.
Water damage restoration involves inherent uncertainties. While we employ professional methods and equipment, we cannot guarantee complete prevention of mold growth, structural damage, or other secondary damage that may have commenced prior to our arrival or that may develop despite our intervention. Results may vary based on the duration of water exposure, building materials affected, environmental conditions, and other variables.
Governing Law
These Terms of Service and any disputes arising from or relating to your use of our website or services shall be governed by and construed in accordance with the laws of the State of West Virginia, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in West Virginia, and you consent to the personal jurisdiction and venue of such courts.
Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of our website or services following the posting of revised terms constitutes your acceptance of such changes. We encourage you to review this page periodically for any modifications. Material changes may be noted in a temporary banner or notification on our website homepage.
Contact Information
If you have any questions, concerns, or comments regarding these Terms of Service, please contact us using the information provided on our website. We will make reasonable efforts to address your inquiries in a timely manner. For urgent service requests, please call our emergency line directly.